Privacy Policy
for Tecnologia LLC
PRIVACY POLICY
Effective Date: March 2, 2026
Echo Convert, LLC
237 Harpeth View Trail
Kingston Springs, TN 37082
[email protected]
Website: https://echoconvert.com
Overview
Echo Convert, LLC provides AI powered workflow automation, AI agents, voice agents, messaging automation, and related technology services to businesses in the United States.
This Privacy Policy explains how we collect, use, store, process, and protect information through our website and platform.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
A. Information You Provide
• Name
• Email address
• Company name
• Phone number
• Information submitted through contact forms
• Information submitted during onboarding
• Payment and billing details processed via Stripe
B. Client Data
As part of delivering services, we may process business data on behalf of clients, including:
• Customer names and contact information
• SMS message logs
• Call recordings
• AI generated transcripts
• Workflow automation records
• Appointment reminders and outreach records
We do not intentionally collect or process Protected Health Information. We do not currently sign Business Associate Agreements. Clients are responsible for ensuring regulated data is not entered into the system without appropriate agreements in place.
C. Automatically Collected Information
• IP address
• Browser and device data
• Usage data
• Cookies and tracking technologies
• Analytics and remarketing pixel data
How We Use Information
We use information to:
• Provide AI workflow and messaging services
• Deliver SMS, voice, and automation features
• Maintain compliance records
• Process payments
• Improve platform functionality
• Communicate with users
• Send marketing communications when permitted
We do not sell personal information.
SMS and Messaging Data
Echo Convert enables clients to send SMS messages, AI voice calls, ringless voicemail, and related communications.
We may store:
• Phone numbers
• Message content
• Delivery status
• Opt in and opt out records
• Call recordings
• Transcripts
Message frequency varies by client usage. Message and data rates may apply.
Recipients may opt out of SMS by replying STOP where applicable.
Client Responsibility for Consent
Echo Convert does not independently obtain consent from message recipients unless explicitly contracted.
Clients are solely responsible for:
• Obtaining prior express consent
• Maintaining consent records
• Complying with TCPA and related laws
• Registering required 10DLC campaigns where applicable
Third Party Service Providers
We may use third party providers including:
• White labeled CRM platforms
• Messaging infrastructure providers
• Cloud hosting providers
• AI model providers
• Stripe for payments
• Analytics and advertising platforms
Client data may be processed through these providers solely to deliver contracted services.
Data Retention
We retain data as long as necessary to:
• Provide services
• Maintain compliance logs
• Fulfill legal obligations
• Resolve disputes
Clients may request deletion of their data subject to contractual and legal requirements.
Data Security
We implement reasonable technical and administrative safeguards. No system is completely secure. Users acknowledge inherent risks of internet based systems.
Marketing Communications
We may send marketing emails to individuals who opt in or where permitted by law. Users may unsubscribe at any time.
We may use remarketing pixels and analytics tools for advertising purposes.
Children
Our services are intended for business users over the age of 18.
US Only Services
Our services are intended for users located in the United States.
Changes
We may update this Privacy Policy at any time. Continued use of services constitutes acceptance of the revised policy.
Contact
Echo Convert, LLC
237 Harpeth View Trail
Kingston Springs, TN 37082
[email protected]